About Jessica
Hi, I'm a service assistant manager with 13 years of experience, originally from Coeburn, VA. I've worked at Friendship Hyundai Johnson City and am known for my dedication to customer service. I'm honest and direct, and my customers trust me to handle their needs efficiently and effectively. When I commit to something, it gets done. I pride myself on building lasting relationships with clients and ensuring their complete satisfaction. I'm detail-oriented and adept at resolving complex issues. Outside of work, I enjoy crocheting, reading, playing Legos with my husband, family game nights, and traveling. My interests include Star Wars, The Wizard of Oz, and going on adventures to places like California, Oregon, and Maine with my husband. I'd be happy to chat about my dogs, family, travel, or books.
Customer rating
4.9 / 5 based on 250 ratings (190 written reviews)
Recent reviews
Quick friendly service. Always able to answer any questions I have and make me feel comfortable in my service experience.
— Jeffrey W. ,
Great customer service and knowledge of my car
— Frank D. ,
Jessica really listens to your needs and makes sure every service request is completed the way you requested. She also recommends all things needed to keep your vehicle in top shape. I would definitely recommend her as your service advisor.
— Billie I. ,
Pleasant and professional as always!
— Sherie G. ,
Great!
— Janet C. ,
It was great !!
— Floyd R. ,
Very good. She was very polite and helpful.
— Elizabeth E. ,
Super friendly and helpful.
— Daphne B. ,
She was very nice and helpful!!
— Amanda A. ,
Very friendly got my car in and out quickly.
— Tim C. ,